Governance Bio
Beth Coleman
Appoint Professional

Beth Coleman

10 Years
Paid or Unpaid Roles

Interested In:


Private company
Listed company
Incorporated Entity
Non Governmental Organisation


Advisor / Advisory Board
Board Member
Committee Member
“I bring general management, change management and governance experience from the telecommunications, IT, education and tourism industries. I wish to engage with boards of companies seeking to develop innovative strategy and governance structures. ”

Special Interest Groups

Governance Roles

Member Board of Trustees

Ecoquest Education Foundation (Te Rarangahau Taiao)

February 2014 - Present (4 years)

EcoQuest Education Foundation, Te Rarangahau Taiao, is a New Zealand non-profit organisation. EcoQuest has been delivering quality programmes in ecology, resource management and environmental policy to US university undergraduates for over fourteen years (website:


American Club Incorporated

October 2010 - October 2012 (2 years)

The American Club is an Auckland based friendship club that raises funds through events to assist a New Zealand students with tertiary studies in the United States. Previous to serving as President, I served on the Executive Committee as Membership Chair from 2006 - 2010. During this time I designed a website and developed online structures for membership, online payment, event registrations, internal communications, public profiles, marketing and advertising. I have also assumed acting Chair of Events Committee, Marketing and Communications, and Fund Raising. Currently advise as Immediate Past President on the Executive Committee, and as (acting) Marketing and Communications Chair.

Executive Roles


Catalyst & Associates Limited

March 2003 - Present (15 years)

Catalyst & Associated Ltd. provides consultancy and education in innovation, business strategy, service management, decision support, change management and quality assurance.

Knowledge Specialist

University of Auckland

September 2013 - September 2015 (2 years)

Implemented a change program to create a knowledge sharing culture for improved delivery of IT services. This program of work included the use of Knowledge Centered Support (KCS) methodology (Consortium of Innovation). Year two involved design and roll-out or relevant service management reports to support improved service delivery and other service management intiatives.

Product Innovation Manager

IAG (Insurance Australia Group) New Zealand Ltd.

January 2007 - January 2010 (3 years)

Designed and implemented the IDEA Pipeline for capture and evaluation of ideas. Research and design of a suite of innovative insurance products. Established governance processes for management of new product and service ideas for use by all IAG groups and companies.

Tourism Development Manager

Enterprise Waitakere

January 1996 - January 2002 (6 years)

Through Enterprise Waitakere, worked with local, regional and national stakeholders to deliver Waitakere City tourism projects. Established and implemented Waitakere City tourism brand and strategy. Established four key industry clusters and joint marketing intitiatives with government and industry channel partners, designed and implemented Waitakere tourism website, developed Waitakere tourism strategy and brand.


Telecom New Zealand Ltd

January 1989 - January 1996 (7 years)

Telecom New Zealand 1989 – 1996 (7 years) Christchurch / Auckland Responsible for account management driving business initiatives to completion for executive team. Designed and implemented Telecom’s Business Process Re-engineering (BPR) methodology across the organization. Methods included: Customer Value Management, Business Process Design, Business Analysis, Six Sigma, Total Quality Management and Change Management (Bell Atlantic). Managed: BPR internal consulting Quality and change management programmes Software Development Life Cycle quality methods Supplier engagement; vendor support contracts, service levels and quality control BPR methodology for business transformation Local Area Network services to all business units across all technology layers Help desk, software training, systems support for Telecom South


Unitec Institute of Technology, Masters Business Innovation and Entrepreneurship

Business, Strategy, Growth Management, Entrepreneurial Marketing, New Venture Creation, New Product Development

2002 - 2005